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App Developer

Listed on: 10/14/2019 1:32:00 PMPST
Location: Newark, NJ 07102
Industry: Information Technology
Salary: Open
Description: • Develop and modify ServiceNow workflows, forms, lists, business rules, UI components, Web services, tables, menus, client scripts, UI Scripts, ACLs, UI Pages and scripted REST APIs. • Provides configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integrations by applying best practices. • Perform troubleshooting and resolution of end-user and application issues. • Experience implementing and supporting ITSM principles and/or ITIL processes (e.g., Incident, Change, Problem, Asset, Configuration, Service Catalog, etc.). • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems during project delivery. • Experience with Web technologies (SOAP, JSON, XML, HTML, JavaScript, AJAX, and Web Services) • Experience with CMDB, Discovery, and integration with other external modules. • Experience with ITOM modules (Orchestration, Service Mapping, Event Management) and ITBM modules (Demand, Project, Agile, Managed Documents) and/or familiarity with Project Management fundamentals is a plus. • Strong knowledge of ServiceNow data schema and underlying tables with ACLs for various modules. • Strong understanding of ServiceNow platform and PAAS model with relevance to ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, SFTP, and MID server. • Experience working on ServiceNow system upgrade • Review and analyze the effectiveness and efficiency of existing configuration and workflows to develop strategies for improving or further integrations leveraging ServiceNow. • Experience as a key technical resource for a large scale ServiceNow ITSM solution (Kingston or London versions). • Create and maintain documentation as necessary for comprehensive business process, operational, security audits, business requirements, technical specifications, and system architects. • Develop requirements, craft and execute test plans, administer ServiceNow and serve as tier 3 support. • Partner with integrations subject matter expert to use MID servers, web services, email and other relevant technology to integrate tools with the ServiceNow platform. • Monitor health, usage, and performance of ServiceNow. MUST BE 10CFR810 Compliant
Requirements: • Bachelor's Degree in Computer Science, Information Systems or related area. • Successful track record in applying technology to serve business functions. • Ability to deliver solutions to improve and automate complex and /or critical business processes. • Strong professional and interpersonal skills including: creative problem solving, effective written and verbal communications, planned and organized coordination of cross functional teams, acute attention to detail and quality, and driven with the ability to self-manage. • Proven analytical and creative problem-solving abilities. • Ability to effectively prioritize and execute. • Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary. • Ability to multi-task across project/initiatives and deliver according to time commitments. L. J. Gonzer Associates is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.